Privacy Policy
Welcome to Everr Home. We operate the website Everrhome.com and associated services (collectively, the “Services”) to provide you with curated home & baby-category products. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase through our Services.
By using or accessing our Services, you acknowledge you have read this Privacy Policy and consent to the practices described herein.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing and disclosure of your personal information.
Personal Information We Collect or Process
When we say “personal information,” we mean information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you use our Services:
-
Contact details: name, billing address, shipping address, email address, phone number.
-
Financial information: payment card or bank account details, transaction information, payment confirmation.
-
Account information: username, password, preferences, settings.
-
Transaction and usage information: items you view, add to cart or wishlist, purchase, return or exchange; order history.
-
Device and technical information: IP address, browser type, device identifiers, network information, cookies and similar technologies.
-
Communications: content of correspondence (e.g., support inquiries), feedback, reviews.
Sources of Personal Information
We obtain personal information from the following sources:
-
Directly from you, when you create an account, place an order, contact customer support, sign up for newsletters, etc.
-
Automatically via our Services: when you browse our website, your device communicates technical data and we collect cookies and similar tracking technologies.
-
From third-party service providers engaged by us (payment processors, analytics platforms, marketing partners).
-
From partners or other third parties (e.g., if you login using a social media account, or we receive information through referral programs).
How We Use Your Personal Information
Depending on your interaction with us and the Services used, we may use your personal information for the following purposes:
-
To provide, maintain and improve the Services: process payments, fulfill orders, manage returns/exchanges, remember your preferences, recommend products, personalize your experience.
-
For marketing and advertising: send promotional communications by email, SMS or postal mail (where permitted), and display online advertisements based on your browsing or purchase activity.
-
For security, fraud prevention and legal compliance: authenticate your account, detect and prevent fraud or illegal activity, safeguard our Services, comply with applicable laws and regulations.
-
To communicate with you: respond to your inquiries, send transactional messages (order confirmation, shipping updates), send account- or service-related notifications.
-
For legal purposes: comply with legal obligations, respond to valid law enforcement or regulatory requests, enforce our rights, and defend against claims.
Disclosure of Personal Information
We may disclose your personal information to the following categories of recipients:
-
Service providers working on our behalf (payment processors, shipping carriers, IT/hosting vendors, analytics and marketing platforms).
-
Marketing and advertising partners, to support personalised advertising and promotions (where you have consented or as permitted by law).
-
Affiliates or within our corporate group.
-
In connection with business transactions: e.g., merger, acquisition, bankruptcy, or sale of assets.
-
As required or permitted by law: to respond to subpoenas, search warrants, regulatory audits or to protect our rights or safety.
International Transfers
Your personal information may be transferred, stored or processed in countries other than the country in which you live. When we make such transfers, we rely on recognized transfer mechanisms (standard contractual clauses or equivalent safeguards) as required by applicable law.
Third-Party Websites & Links
Our Services may contain links to websites or online platforms operated by third parties. If you follow such links, you should review the privacy policy of each linked site. We are not responsible for their privacy or security practices.
Furthermore, information you provide in public or semi-public areas (such as comments, reviews, social media integrations) may be viewable by other users and outside our direct control.
Children’s Data
Our Services are not directed at children under [the age of majority in your country, e.g., 18] and we do not knowingly collect personal information from children without appropriate parental consent. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such data.
Security and Retention
We implement reasonable organisational and technical measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no system is completely secure and we cannot guarantee absolute protection.
We retain your personal information for as long as necessary to fulfil the purposes described in this policy (providing the Services, legal compliance, dispute resolution and enforcement of our agreements). Once no longer needed, we will delete, anonymise or securely archive your information.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
-
Right to access or know what personal information we hold about you.
-
Right to correct or update inaccurate information.
-
Right to delete your personal information (subject to legal exceptions).
-
Right to data portability (receive your data or have it transferred to another provider).
-
Right to withdraw consent or object to processing (especially for direct marketing or profiling).
-
Right to opt-out of the sale or sharing of your personal information for targeted advertising (where applicable).
To exercise your rights, please contact us using the details below. We may request to verify your identity before fulfilling your request. We will not discriminate against you for exercising your rights.
If you are located in the European Economic Area (EEA) or UK, you may also have the right to restrict or object to certain processing and to lodge a complaint with your local data protection authority.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect usage information, personalise content and ads, show relevant offers and analyse traffic. You may disable certain cookies via your browser settings, but doing so may affect your ability to use or access certain features of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time (to reflect changes in our practices, technology or legal/regulatory requirements). Any revision will be posted on our website with an updated “Last updated” date. We encourage you to review this page periodically.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, or would like to exercise your rights, please contact us here
For the purposes of data protection laws, we are the data controller of your personal information unless otherwise stated.